Burst pipe, leaky water heater or water in the basement? We help Downers Grove homeowners get the water out, dry the home properly and document everything for insurance.
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The East Branch of the DuPage River runs just west of the village, and St. Joseph Creek runs through it. The 2026 storms brought water from both the sky and the streets. On July 4, DuPage County dispatch reported 5th Street flooded near Fairview Avenue, with a car stalled in the water (about 6:40 PM CDT). Earlier that day, police closed IL-53 between Park Boulevard and IL-56 just west of town because the East Branch DuPage River was flooding (time adjusted to about noon).
August brought more. On August 1, a home weather station just west-southwest of downtown logged 3.6 inches of rain (report at noon), and a few inches of water stood on Highland Avenue north of Good Samaritan Hospital (about 1:30 PM). On August 9, residents reported a few inches of water flowing through yards in Downers Grove (about 2:30 PM). *Preliminary National Weather Service reports (NWS Chicago Local Storm Reports): Report 1 · Report 2 · Report 3 · Report 4 · Report 5
About 62% of homes are single-family detached and three in four are owner-occupied. Building was steady through the 1950s, 1960s and 1970s (about half of all homes), and the median home dates to 1974 (ACS 2020–2024 5-year estimates: Census Reporter).
If your lower level took the water, see flooded basement cleanup.
The EPA points homeowners to drying water-damaged areas and items within 24–48 hours to prevent mold growth, so we keep measuring until the numbers say it’s done. (Source: EPA)
How it works: You call, and we listen first. Then we measure, photograph and give you a line-item estimate in plain language.
Whoever insures your home, we document the damage and meet your adjuster on site. Your claim is between you and your insurance company.
Company names are trademarks of their respective owners. Vantage is not affiliated with these companies.
Water from groundwater and from a broken pipe can be treated differently, so check your policy and talk with your insurer early. We keep the record clear: source, readings, photos and scope.
Do you work with my insurance company? We work with your insurance company. We document the damage and meet your adjuster on site, give you a written scope with photos and measurements, and help you understand the process. We are not a public adjuster, and your claim is between you and your insurance company.
Financing available.
Will the Village pump out my basement? No. The Village’s stormwater FAQ says it doesn’t pump out basements, though it may pump flooded yards case by case. Call Public Works for street or yard flooding.
Water ran through my yard and into a window well. What now? Start by drying the inside. Then photograph the outside, including the window well, the grading and the downspouts, so you can see where the water went.
Water damage pages for Westmont and Darien. Back to the Downers Grove town page.
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